General Terms an Conditions for the Purchase of Tickets for the R+T digital 2021

The General Terms and Conditions for Visitors applicable to visitors of R+T digital 2021 of Landesmesse Stuttgart GmbH (LMS) can be viewed online at They can also be downloaded and printed from there.

1. Scope of application

1.1 These General Terms and Conditions shall apply exclusively to the relationship between Landesmesse Stuttgart GmbH (hereinafter called LMS) and visitors of R+T digital 2021 of LMS.

1.2 A virtual trade fair is a trade fair which is staged via a digital medium without the physical presence of the participants and in which the interaction between visitors and exhibitors takes place solely through the use of electronic means of communications (e.g. online chat).

2. Event                                                                    

R+T digital 2021

The virtual edition of the world's leading trade fair for roller shutters, doors/gates and sun protection systems.

3. Date

3.1 Duration of the trade fair:

22.02.2021 – 25.02.2021 Trade fair with active live broadcasting

26.02.2021 – 20.02.2022 Trade fair without active live broadcasting

3.2 Opening times for visitors:

The visitor can visit the exhibition virtually in the scope outlined under 3.1. from 09.00 on 22.02.2021 until 23.00 on 20.02.2022.

4. Obtaining access authorisation

4.1 It is only possible to obtain access authorisation for R + T digital 2021 through the online portal "Messe Ticket Service" (hereinafter called MTS) of LMS.

4.2 MTS makes an offer to conclude a contract for R + T digital 2021. The contract enters into force when the purchaser places an order for access authorisation through MTS. All orders shall be accepted and executed solely in accordance with these General Terms and Conditions. Any different terms and conditions of the purchaser shall not apply even if LMS does not expressly object to them. This provision shall apply irrespective of whether the terms and conditions of the visitor differ from these General Terms and Conditions or supplement them. Additional agreements shall only be legally binding if they are confirmed in writing by LMS.

4.3 On receipt of the order, the purchaser shall receive the invoice solely by e-mail in PDF format. The purchaser also receives a link by e-mail with the right to create a user profile on the "meetyoo" platform. The ticket price and any handling fees shall become due for payment as soon as the contract has been concluded. All prices shall be final prices including VAT.

4.4 By making an online order, the purchaser shall hereby accept the invoice and electronic transmission of the invoice. The customer shall not be entitled to request invoicing in the form of a paper invoice. External service providers shall be used to process the payment.

4.5 LMS expressly refers to companies' retention and archiving obligations regarding documents received electronically, especially according to the German Tax Code, the Turnover Tax Act, the Commercial Register, the principles of proper computerised accounting systems (GoBS)) and the principles for data access and verifiability of digital documents (GDPdU). In accordance with GDPdU and § 14b of the Turnover Tax Act, the e-mail sent by LMS with the invoice attached as a PDF file shall be retained and archived digitally.

4.6 LMS shall not be liable to losses which are caused through improper handling or inadequate technical equipment of the invoice recipient in connection with invoices that are transmitted to him/her electronically. LMS shall also have no liability for invoices or input tax deductions which are not accepted by the tax office, unless LMS was responsible in this respect.

4.7 The resale of tickets is not permitted. In the event of a breach of the above-mentioned regulation, LMS shall be entitled to refuse to sell tickets to the person or company in question in the future.

5. Binding purchase, absence of a right of withdrawal

5.1 The purchaser shall have no right of return or refund in respect of access authorisations, unless the event is cancelled. In this case the purchaser is refunded the price of the ticket if the purchaser requested the return and refund up to 2 weeks at the latest after the originally planned date of the event (start) in text form (rechnungen(at) indicating his full bank details. Cash refunds shall not be possible.

5.2 With the sale of access authorisations according to § 13 of the German Civil Code (BGB), consumers ("A consumer is every natural person who concludes a legal transaction for purposes which cannot primarily be assigned to either his/her commercial activity or self-employment") do not have a right of cancellation in accordance with § 355 BGB on the basis of § 312 g Section 2 No. 9 BGB. 

6. Access to the digital trade fair 

6.1 After the purchaser registers for the event indicating title, surname, first name, address, e-mail address, allocates a password and in the case of commercial visitors also states the name of the company or institution, the purchaser is entitled to visit the virtual trade fair R+T digital 2021 during the opening times stipulated under 3.2.

6.2 Alternatively, visitors can register using the invitation codes / promotion codes transferred by exhibitors by entering this valid code according to 6.1 and take part in the virtual trade fair.

7. Availability of the virtual trade fair 

Throughout the duration of the trade fair, according to 3.1 LMS shall guarantee 95% availability of the virtual trade fair on the handover date. 

8. Responsibility of the exhibitor for selecting and presenting the trade fair content

8.1 The exhibitor shall be responsible for selecting and presenting the trade fair content. 

8.2 LMS shall not check the extent to which the trade fair content selected by the exhibitor and its presentation are suitable for the visitor's intended purpose and correspond to his needs.

9. Communication

9.1 The visitor of the virtual trade fair is required to comply with the statutory regulations in any communication with exhibitors, visitors and other third parties. LMS shall be entitled to exclude visitors from the virtual trade fair if there are specific indications that they are in violation of the applicable law or impair or violate third-party rights, or if the presentation of the communication content is unreasonable for LMS due to other reasons. The presentation of content shall be regarded as unreasonable, especially if it violates the principles of the AGG, contains or refers to radical material or is likely in another way to depict LMS and/or its trade fair platform in a negative light or to seriously undermine the confidence of third parties in LMS and/or its trade fair platform.

9.2 LMS shall be entitled at any time to immediately remove or deactivate communication content without prior consultation with the visitor if there are specific indications that the content infringes applicable law or impairs or violates third-party rights, or if the presentation of the trade fair content is unreasonable for LMS due to other reasons. 

10. Liability

10.1 LMS shall only be liable for fault on its own part or the fault of its legal representatives, executive employees or other vicarious agents, and in accordance with the following provisions.

10.2 LMS shall be liable for damage which is caused intentionally or through gross negligence by LMS and/or its legal representatives, senior executives or simple agents of LMS. LMS shall also have unlimited liability for malicious damage and physical injury.

10.3 In case of a slightly negligent breach of an obligation on whose compliance the visitor could normally depend and whose fulfilment is essential to the proper performance of the contract (cardinal obligation), the obligation to pay compensation shall be limited to damage which must normally be expected to occur within the scope of this contract (foreseeable damage typical of the contract). Liability for damage caused through slight negligence shall also be excluded.

10.4 LMS shall not be liable for damage which is caused by faults in telephone lines, servers and other installations for which it is not responsible.