- How will the visitors be informed of the new date?
- Can I return my purchased ticket?
- What will happen to booking that have already been made in respect of airline tickets, rail tickets, hotel accommodation, etc.?
- How will the bonus for coach trips be handled?
- Who should I contact if I have further questions?
The new date will be announced in due time in a press release, on the website, and via the social media channels of Landesmesse Stuttgart and didacta. In addition, up-to-date information will be provided in our visitors' newsletter.
Registration for newsletter: https://www.messe-stuttgart.de/didacta/besucher/newsletter/
Yes, you can return your purchased ticket.
Purchased in the online shop of Messe Stuttgart:
We will automatically refund you the purchase price for tickets, i.e. in the form in which payment was made. You need not take any action.
Should you have redeemed an admission or a promotion code for a free visit, it is no longer valid.
Please bear in mind that it will take some time to process refunds.
We are unable to provide any information regarding customers' contracts with third-party providers since these contracts were not entered into with Messe Stuttgart. This also relates to hotel reservations. According to Deutsche Bahn, tickets for long-distance journeys on the company's trains can be cancelled free of charge if the specific reason for travelling no longer applies due to the coronavirus.
In the case of airline tickets which have already been booked, please contact the airlines or read the information on their websites. You can find an overview here.